Who We Are
Studyville is a premier academic enrichment hub, where students of all ages gain the confidence, skills, and support to thrive. With a reputation for excellence, we provide high-quality tutoring and a vibrant, welcoming environment that inspires learning and growth.

Position Overview
The Franchise Director will lead all aspects of franchise operations, ensuring compliance with our Franchise Disclosure Document (FDD), maintaining clear separation between franchise and company-owned operations, and supporting franchisee success while protecting the Studyville brand. This role requires extensive franchising experience with large-scale operations and deep understanding of franchise law, operations, and relationship management.

Work Environment

• This is a full-time M-F position; evening and weekend availability required as needed by the business
• Ability to travel up to 25% of the time
• Overnight travel required for conferences and events
• Primary work location: 8318 Jefferson Hwy, Baton Rouge LA 70809
• Remote opportunites available for qualified candidates

What We Offer

• Competitive salary rate: $95,000 to $120,000 - DOE
• Health Insurance: Dental, Medical, & Vision
• Flexible PTO policy
• All business-related travel expenses covered (meals, lodging, and transportation)

Franchise Compliance & Legal Oversight

• Ensure all franchisees maintain strict compliance with FDD requirements and franchise agreements
• Monitor and enforce operational standards, quality control, and brand consistency across all franchise locations
• Coordinate regular compliance inspections and audits of franchise centers
• Manage franchise agreement enforcement, including corrective actions and potential terminations
• Oversee FDD updates and regulatory filings in coordination with legal counsel
• Serve as primary compliance officer for franchise business
• Train all franchise sales personnel on basic tenets of franchise law, compliance, and do’s and don'ts of franchise sales, ensuring consistency with FDD in franchise sales process.  
• Maintain clear operational separation between Studyville Franchise LLC and Studyville LLC owned operations

Franchisee Development & Support

• Lead comprehensive franchisee onboarding and training programs covering:
• Academic Workspace operations and culture
• Service offerings (tutoring, test prep, micro-schooling, ESA programs)
• StudyTrack technology platform and POS systems
• Marketing, sales, and guerrilla marketing strategies
• Financial management and reporting requirements
• Personnel management and safety protocols
• Provide ongoing operational support and business coaching to franchisees
• Develop and implement best practices and operational improvements
• Conduct regular business reviews and performance assessments

Site Selection & Territory Management

• Oversee site selection process and approval for new franchise locations
• Ensure proposed locations meet established criteria and lease requirements
• Manage territory assignments and prevent territorial conflicts
• Coordinate site inspections and approval processes
• Support franchisees through relocation requests and expansions

Financial Performance & Reporting

• Monitor franchisee financial performance and reporting compliance
• Analyze key performance indicators and provide improvement recommendations
• Ensure timely collection of franchise fees, royalties, and technology fees
• Coordinate with CFO on financial performance representations and documentation
• Support franchisees in achieving financial success while maintaining system standards

Marketing & Brand Management

• Review and approve all franchisee marketing and advertising materials
• Ensure compliance with trademark usage guidelines for Studyville®, Academic Workspace®, Take the Homework Fight Out of the Home®, and Homework Support®
• Coordinate system-wide marketing initiatives and promotional campaigns
• Maintain brand consistency across all franchise communications
• Support local marketing efforts while ensuring brand compliance

Technology & Systems Management

• Oversee franchisee implementation and compliance with StudyTrack platform
• Coordinate technology support and licensing requirements
• Ensure proper use of point-of-sale systems and operational technology
• Support system updates and technology rollouts across franchise network

Relationship Management

• Serve as primary point of contact for franchisee relations
• Facilitate effective communication between corporate team and franchisees
• Resolve operational conflicts and business disputes
• Coordinate franchisee advisory councils and system meetings
• Build and maintain positive, productive relationships while ensuring compliance

Experience & Education

• Bachelor's degree in Business Administration, Franchising, or related field; MBA preferred
• Minimum 7-10 years of franchise operations experience with large franchise systems (100+ locations preferred)
• Proven track record in franchise compliance, operations management, and franchisee relations
• Experience in education, tutoring, or child services industries strongly preferred
• Deep understanding of franchise law, FDD requirements, and regulatory compliance

Skills & Competencies

• Expert knowledge of franchise operations, including FDD compliance and enforcement
• Strong understanding of franchise business models and revenue structures
• Excellent analytical skills with ability to interpret financial and operational data
• Outstanding communication and relationship management skills
• Experience with franchise management software and CRM systems
• Knowledge of educational services regulations and ESA programs preferred
• Ability to travel 25-30% for site visits and franchisee support

Personal Attributes

• High integrity with commitment to ethical business practices
• Strong leadership and coaching abilities
• Detail-oriented with excellent organizational skills
• Ability to balance franchisee support with system compliance requirements
• Results-driven with focus on both franchisee success and system protection
• Cultural fit with Studyville's mission to "Take the Homework Fight Out of the Home®"

Studyville LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic."